For issues with your service call (Residential & Business): (800) 282-5064 (Option 2)
Our partners at Nokia supply our fiber hardware. For more detailed assistance, including information on getting started, managing your WiFi network and troubleshooting solutions, please visit the Nokia help center.
If you’re experiencing problems with your internet, make sure all software has been installed and that all cables are securely attached to your router and computer.
It’s frustrating when your internet connection goes down. Often restarting your modem can reconnect you to the internet.
Here’s how you do it:
- Unplug your modem from its power supply.
- Shut down your computer.
- Wait 60 seconds.
- Reconnect your modem to the power supply.
- Turn your computer back on.
If your connection is still down, contact technical support: (800) 282-5064 (Option 2)
Here’s where you can test your internet speed:
Test my SpeedTo sign up for My Account in order to view or pay your bill, visit the Your Account page and follow the instructions, or call us at (800) 282-5064 for assistance. If you have already signed up for South Central’s My Account for electric service, you can log in here: My Account