Pay & Pre-Pay

South Central Power Company offers a prepaid billing option (“Prepay”) to any member who has residential electric service, except:

• Accounts with budget billing, auto-pay, net billing, or community solar,
• Accounts with service requirements greater than 200 amps.

An Advanced Meter Infrastructure (AMI) meter with remote capability, provided by South Central Power, is required. Member must provide and maintain a valid email address and telephone number.

• An initial minimum energy purchase of $50 is required to start Prepay service.
• Deposit fees will be waived for accounts with Prepay service.

• The account must have a minimum of $50 for future energy purchases at the time of setup.
• Any deposit on the account will first be applied to all past and current charges. Any remaining deposit balance will then be applied to the Prepay account as a credit toward future energy purchases except where the member has another active account with an insufficient deposit. Any remaining deposit balance will be transferred, as a deposit, to the account with an insufficient deposit.

• The Prepay account will be calculated daily and reconciled monthly.
• The member acknowledges and agrees that no monthly billing statements will be mailed.
• The following options are available for the member to make payments and check billing and Prepay balances any time: online at our website, the South Central app (available in Apple and Google Play stores), and via phone at (800) 282-5064.
• During normal business hours, the member may make payments and check balances at any local
  South Central Power office.
• If a returned check or electronic chargeback is received on the account, the amount of the return and the returned items fee listed in South Central Power’s Schedule of Miscellaneous Charges will be posted to the member’s account immediately. If this causes the credit balance to be entirely depleted, service may be disconnected on the same business day.

• The member agrees to allow South Central Power to send a notification via email when the account is at or below $25; however, maintaining a credit balance on the account, and checking such balances, is the responsibility of the member.
• No paper bills or notices will be mailed to the member once enrolled in Prepay.
• A Prepay account will be subject to disconnection any time the account has an amount owed equal to or greater than zero. Once disconnected, payment resulting in a $5 prepaid credit balance is required for reconnection. If payment is made after normal business hours, reconnection of service is not guaranteed until the next business day and is subject to fees listed in South Central Power’s Schedule of Miscellaneous Charges.
• Medical conditions and/or inclement weather will not postpone disconnection.
• Extensions of electric service without payment are not permitted with Prepay service.
• If a Prepay account is disconnected due to lack of funds or any other reason, South Central Power shall be held harmless for any damages due to the loss of energy services. Likewise, if the account is disconnected and the member applied funds to the Prepay account thus causing the account to be reconnected, the member accepts full responsibility for any damages to the location that may be caused by the reconnection and holds South Central Power harmless from any damages arising from such reconnection.

• A Prepay member may elect to opt out of the Prepay service at any time with the understanding that SCP may require full payment of the account balance and/or a deposit as a condition of continued electric service. The required deposit amount will be based on SCP’s current deposit calculation practices.
• If the member’s service is terminated, any remaining credit balance will be refunded once all debt has been cleared. Any refund will be processed in the same manner as post pay account refunds.

• Except as modified herein, South Central Power’s Residential Service Schedule “R” and Code of Regulations apply.
• The Prepay program is subject to change, and South Central Power reserves the right to modify or terminate the program at any time.
• Member acknowledges acceptance of these Prepay Service Terms and Conditions upon request for Prepay service.